A receptionist for restaurants & hotels
Call the Desk picks up in two rings with a natural voice, checks what's actually free, and books it there and then — while your team looks after the people in front of them.
Caller
Hi — have you got a table for four this Friday, around seven?
Call the Desk
Friday at seven we're fully booked, I'm afraid — but I can do 6:45 or 8:15 for four. Would either suit?
8:15 works. It's a birthday, actually.
Lovely — four of you, Friday at 8:15, and I've noted it's a birthday. What name shall I put it under?
Tomorrow night's bookings ring at ten past eleven, when the chairs are on the tables and the phone's on silent.
Friday, half seven. The phone rings, the pass is three deep, and nobody can get to it in time.
One line, one pair of hands. An engaged tone sends them straight to the place down the road.
How it works
Your greeting, your venue's name, a warm natural voice. Midnight, Monday, bank holiday — it picks up.
It reads your live diary — tables, how long each party really stays, rooms and rates by night — so it never offers what you haven't got.
Name, party size or nights, allergies, occasions — and a deposit link by text if you take one. It's in the diary before they hang up.
The guest gets a confirmation text they can reply to. You get the transcript and tonight's list, always up to date.
Both sides of the desk
Table bookings taken properly — the way your best host would take them.
Room enquiries at 1am answered exactly like your front desk at 1pm.
Tables — dinner
Rooms — tonight
Live availability
Call the Desk keeps one live diary for everything — calls, your booking page, walk-ins at the door. A table taken online disappears from the phone the same moment, and the phone never offers a time that's gone.
What you get
Natural pauses, warmth, a tone that suits the room. Pick a voice you like — or have it match your own greeting.
Nights, Sundays, Christmas Day. The fortieth call of the evening is answered like the first.
Knows a regular from their number, greets them by name, and never asks for the number they're calling from.
Anything delicate or odd goes straight to a person, with the caller's name, number and question passed along.
Confirmation texts (reply CANCEL to cancel, or text anything), a reminder the day before, and one tap to cancel that frees the table — and texts your waitlist.
A transcript of every call and a 9am text: what was booked, who's due, what you might be missing.
More than tables
If you sell it by the hour or by the seat, the phone can sell it too. Your booking page gets a tab for each, and hotel guests can put it straight on their room.
It finds a free therapist and a free room, leaves time to clean down, and never double-books anyone.
Set sittings with a set number of seats. Classic and champagne share the room, so it never oversells.
Half day, full day or by the hour, with extras priced per person — it adds it all up while they're on the line.
At the host stand
Put it on a tablet by the door. Every table shows what's really happening — and walk-ins get an honest wait, worked out from the real floor.
Pricing
Restaurant
£49 /month per site
For restaurants, cafés and pubs that take bookings.
Hotel
Most popular£99 /month per site
For hotels, B&Bs and inns with rooms to fill.
Group
Let's talk
For groups and operators with more than one site.
14-day free trial on every plan. Keep your number. No card to start.
Call the Desk goes live on your existing number in an afternoon — your greeting, your diary, your rules.
Free trial
Leave your details and we'll set your trial up — usually live the same day.